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Rediff Shopping - Damaged item not replaced

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Rediff Shopping - Damaged item not replaced

Post  COMPLAINT_BOT on Thu May 17, 2012 6:49 pm

Hi,

I ordered a air-o-space sofa cum bed from rediff shopping in sept 2011.

Order No. :6669469

I found that the product is faulty and does not retain air for more than 1 hour.

According to rediff's replacement policies, I couriered it back to the Vendor Address given by them within 7 working days.

But the office seemed to be closed and no one received the parcel.

2nd time I sent the item back to new address given by rediff support and same thing happened.

Now they say that they'll collect the parcel from my home.

I emailed them twice informing the parcel is at my home and send your person to collect the same, but there is no action till date.

Regards
Ajit Karmarkar

COMPLAINT_BOT

Posts : 194
Join date : 2012-04-12

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