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SERVICING – LG FLAT SCREEN TV & MICROWAVE OVEN

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SERVICING – LG FLAT SCREEN TV & MICROWAVE OVEN

Post  COMPLAINT_BOT on Thu Apr 12, 2012 2:24 pm

Hi

It’s over 12months since, I am following up with LG Service Centre Thane: Mr.Janak Doshi, Mob 9930362571
Lgeil Gall No 6-9, S2, Golden Park Complex, Near Majiwada Hardas Nagar, Panchpakhadi, LBS Marg, Thane West, Thane – 400601

to get the Flat Screen TV set & LG Microwave repaired by the

However I am not getting any proper response. It is found that LGEIL has engaged third party for after sales service.
Further the Service request & complaints are received by another third party(BPO sort) who most of the time are not aware whom to esclate the service request.

The Third party employees, who call themselves the engineers are not at all competent enough to handle the services.
In last 12months over more than 3 different 3P engineers have visited yet they are not in a position to resolve the service complaint.

It is high time now, I have already approached the Legal council to initiate the appeal in the local consumer court.

Regards,
Vijay
Mob: 9930975364

COMPLAINT_BOT

Posts : 194
Join date : 2012-04-12

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